I recant my negative feelings towards Intervet yesterday :) I got very frustrated yesterday when I received a dog toy instead of a horse toy after sending in my horse wormer UPC codes for the Safe-Guard Jolly Ball coupon offer. However, Cheri Carlson of Intervet customer service is FABULOUS and they should give her a raise! She was great about helping me get my coupon offer reprocessed to get my HORSE toy mailed out to me since they sent me a dog toy by accident. Yay, Ivan is getting an apple scented jolly ball! Now maybe that rascal will stop playing with everything else that isn't bolted down.